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Services / automation

Business process automation

Automation is useful when it supports an agreed process and leaves exceptions and responsibility clear. We start with activities worth organising, not with automating everything.

LM-BIT's role

First the process, then automation.

Before implementation, we analyse the process steps, inputs, responsible people and situations needing human judgement. This identifies what is suitable for automation.

LM-BIT can help prepare automation, connect it to existing tools and agree how it will operate and change over time.

What it can include

Repeatable tasks and organised information flow.

The automation scope is chosen for the specific process, its data and available systems.

Repeatable actions

Automating agreed steps that do not need manual handling every time.

Reporting and handovers

Preparing organised data handovers or recurring summaries within the process.

Exception handling

Identifying when automation should hand a matter to a person for a decision.

How we work

Automation grounded in everyday work.

Together we define the starting point, data and conditions needed for maintainable automation.

  • Describe the selected process and repeated activities.
  • Assess data, access, operational risks and points requiring manual control.
  • Prepare and check the automation within the agreed scope.
  • Agree handling of changes, exceptions and further process development.

What this supports

More organised delivery of selected activities.

  • Less manual repetition where automation is justified.
  • Clearer information handovers between roles and tools.
  • A better starting point for later integrations or AI use when the process is ready.

Scope of collaboration

Automation does not replace undocumented rules.

Before implementation, the objective, data, access and exception-handling rules need agreement. Automation is not the right solution for every process or stage of work.

Work is billed hourly. A broad project covering several processes or a bespoke application may require an individual quote.

Indicative prices

Automation in an agreed scope

Automation analysis and development are billed hourly. For a larger bespoke scope, we prepare an individual quote.

Indicative process-automation prices
ServiceNet price
Systems integration and automationfrom PLN 350/hour
Bespoke software development and AI projectsquoted individually

Hosting, cloud infrastructure, licences, AI models, API services and other external tools are billed separately.

Related services

Automation benefits from well-prepared data.

Explore systems integration and whether AI makes sense in a particular process.